Shipping policy

[ Shipping ]

Shipping costs are calculated at checkout and vary depending on the destination, package weight, and dimensions.

Customers are responsible for any customs duties, taxes, or import fees that may be charged by the destination country. If these charges are not paid within the required timeframe, the package may be returned to the sender or disposed of by customs authorities.

Any costs incurred as a result of unpaid customs duties, taxes, return shipping, or disposal will not be covered by KLC Playground and will be deducted from any applicable refund.

[ Couriers ]

- Express shipping: DHL / FEDEX / EMS

- Standard shipping

• US : USPS / UPS
• CN : SF
• Other countries : K-packet (applicable to less than 2kg)

※ Items ordered with standard shipping that are destined for the US or China are first moved from Korea to a warehouse in the respective country, then delivered to the customer via a local couriers (USPS/UPS for the US, SF Express for China).
This process typically takes about 2 – 3 weeks.

- Korean Shipping: CJ express